Some Of Our Clients

 

Karen’s list of clients is extensive.  Here are a few of the more recent companies Karen has worked with and a brief summary of what they had to say about K. Harrison & Associates.

 

Raymond James Ltd. Vancouver, BC

“I am writing to express my thanks for the excellent training you have provided for our firm. Indeed it has been a pleasure being associated with you for the past several years.  Most recently you worked closely with our Raymond James Ltd. senior management, department heads, and a cross-section of our Operations department staff and their Investment Advisor clients to craft client service program that was delivered to the entire Corporate Services division of our firm.  The feedback I received was fantastic… 

…This front-line training was augmented with a customized, full-day session entitled, “The Fundamentals of Management Excellence” which you delivered to my management team. Our management team was impressed with the range of subjects covered and with your fresh approach and ability to relate to the management challenges we face in our business. You clearly took the time to get to know us as a firm. I would be remiss if I didn’t also acknowledge your many value-added services which have helped to shape our client service improvement strategy.”

Lloyd A. Costley

Executive Vice-President

Canadian Venture Stock Exchange (CDNX)

Here is an unsolicited CDNX testimonial to the Human Resources Director from the VP:

“Just a short note to let you know how pleased I was with Karen Harrison’s training junket for my team in Toronto.  Five of us managers spent an intensive 11hours with Karen on Tuesday working on presentation skills training ad the 12 of us spent 4 hours on Wednesday working on communication skills.  I wouldn’t take back any of the 15 hours- the training was uniformly excellent.  I told Karen weeks ago we wanted lots of “stuff, not fluff”, and Karen delivered. She’s’ pleasant, challenging, animated and fun. She obviously has much experience as a presenter and facilitator and knows her material well.  We received tremendous value and look forward to opportunities to work with her again."

Kevin Cowan VP, Toronto, CDNX

 

Travel Insurance Coordinators (TIC)

“Working with Karen has been a pleasure. She has a true talent for assessing the needs of a situation and quickly customizing development programs to meet those needs.  Her approach is high-energy and hard-hitting. She asks the questions that challenge us to think about the way we do business, yet never losing sight of the need to inject fun into the every day. Her strengths as a personal coach are evident in the way she does business. She thinks both about the individuals she interacts with as well as the larger context, objectives and results of the organization.”

Pat Penner, Manager Human Resources

 

Certified Dental Assistants of BC

“Thank you for the excellent work during our management’s planning session. Your insights and observations helped the team, during the balance of the weekend, to focus on what was important and what was possible.”

Marlene Robinson CDA, Executive Director

 

Camosun College, Victoria, BC

We have used Karen for many years and are very pleased with the results. She’s a warm and passionate person. Very commanding and powerful presentations. A good role model.”

Ms. Nancy Sly

 

ICBC

“Enthusiastic!  She did a good job of relating theory to practical application.”

Mr. Lyle Woznesensky, Manager, Management and Staff Development, ICBC

 

 

Sprint Canada

Teekay Shipping

Pharma care BC

The Pharmacy Association

Nanaimo Hospital Foundation

Oldhum Brown Investments

Expo 86

Simon Fraser University

Workers Compensation Board

Scotia Bank

BC Ministries of Health, Forestry and Advance Education

 

 

Service improvement starts from the top or it does not get off the ground.